Support

How can we help?

A real person reads every message. We usually reply within a few working days.

General

Are your games on iPhone?

Not yet. We release on Android first and plan to follow on iOS. The game pages say where each game is available.

How do I report a bug?

Use the form on this page. Include your phone model and Android version if you can; it helps us find the problem much faster.

When is Not the Vase coming out?

It’s in development and will come to Google Play first. We’ll announce the date on the game page.

The game feels slow or stutters

Close other apps and restart the game. If it keeps happening, send us a message with your phone model.

Can I turn off vibration or sound?

Yes. Open Settings from the gear button in the game. Vibration is the only phone permission the game uses.

What data does the game use?

The full details, including ads, will be in the Not the Vase privacy policy before the game is released.

Each game’s privacy policy explains what it collects, who it works with and how to delete it.
Uninstalling a game removes the data it saved on your phone.
To delete messages you sent us, or anything else we hold, use the form below with the topic “Delete my data”. We’ll delete it and confirm.

Tell us what’s up. We’ll reply to the email address you give us.